AI Workspace Management
- Create team & private AI agents
- Configure behavior & personality
- Deploy for internal & external use
- Manage AI workspace permissions
API
Build product-ready AI agents with one API
Create AI agents, ingest knowledge, manage conversations, and deploy AI into your product from one REST API. Use the same models, tools, and grounded answers as the InsertChat app without rebuilding the stack yourself.
REST API99.9% Uptime30+ AI Models
7-day free trial · No charge during trial
Capabilities
What you can do with the API
Everything needed to create AI agents, ground them in content, and turn conversations into product workflows.
Chat & Messaging
- Create & manage conversations
- Send & receive messages
- Track conversation history
- Pin & archive chats
Knowledge Management
- Upload documents & files
- Scrape websites & sitemaps
- Import YouTube videos
- Organize team knowledge bases
Team Collaboration
- Team AI workspace management
- Role-based access control
- Cross-team collaboration
- Shared agent libraries
Analytics & Feedback
- Usage statistics
- Feedback collection
- Performance metrics
- Conversation analytics
Multi-Channel Support
- Embeddable chat widgets
- WhatsApp integration
- Webhook support
- Custom channel adapters
Resources
Core resources available today
These are the objects you work with when you build on top of InsertChat.
AgentsSourcesChatsMessagesToolsModelsStatsFeedback
Authentication
Authentication and access
Authenticate once, scope access correctly, and keep every request under your own AI workspace controls.
curl -X POST https://api.insertchat.com/auth/login \
-H "Content-Type: application/json" \
-d '{"email": "you@company.com", "password": "your-password"}'
# Response:
# {
# "token": "eyJhbGciOiJIUzI1NiIs...",
# "type": "bearer",
# "expires_in": 3600
# }Include the token in all subsequent requests as a Bearer token in the Authorization header.
Quick start
Quick start examples
See the fastest path to creating an agent, sending a message, and grounding it in your content.
Create an AI Agent
curl -X POST https://api.insertchat.com/v1/agents \
-H "Authorization: Bearer YOUR_API_KEY" \
-H "Content-Type: application/json" \
-d '{"name": "Support Bot", "model": "gpt-5.2", "prompt": "You are a helpful support agent."}'Send a Message
curl -X POST https://api.insertchat.com/v1/chat \
-H "Authorization: Bearer YOUR_API_KEY" \
-H "Content-Type: application/json" \
-d '{"agent_id": "agent_abc", "message": "What is your return policy?"}'Upload Knowledge Documents
curl -X POST https://api.insertchat.com/v1/sources \
-H "Authorization: Bearer YOUR_API_KEY" \
-F "file=@product-docs.pdf" \
-F "agent_id=agent_abc" \
-F "type=document"Advanced
Advanced capabilities
The deeper controls teams use when the API becomes part of a product or delivery workflow.
White-Label Solutions
Custom domain configuration, brand copyright settings, SMTP email customization, and complete UI theming.
Voice & Audio Support
Speech-to-text transcription, text-to-speech synthesis, multiple voice options, and audio file processing.
Webhooks & Integrations
Real-time event notifications, custom webhook endpoints, Stripe payment integration, and third-party service connectors.
Custom Tools & Actions
Define custom actions, validate action schemas, tool configuration, and factory tool templates.
Use cases
What teams ship with the API
Examples of what teams build when they want InsertChat's AI layer inside their own product or workflow.
- Embed AI chat in your SaaS product — give every user an AI assistant trained on your product docs, accessible inside your app
- Build a Slack bot powered by your knowledge base — team members ask questions in Slack, the bot answers from your actual documentation
- Automate support ticket triage — incoming messages are analyzed, categorized, and routed to the right team before a human touches them
- Power a custom frontend — use our API for the AI backend while building your own chat interface with your design system
Questions & answers
Frequently asked questions
Tap any question to see how InsertChat would respond.
InsertChat
Product FAQ
Hey! 👋 Browsing Integrations questions. Tap any to get instant answers.
What integrations are available?
600+ integrations including Slack, Notion, Google Workspace, Salesforce, HubSpot, Zendesk, Shopify, WooCommerce, and Zapier. Our REST API allows custom integrations with any system.
Can I connect to Slack?
Yes. Deploy your agent directly to Slack so your team can interact in channels or DMs.
Do you integrate with HubSpot?
Yes. Sync leads, contacts, and conversation data directly into HubSpot.
Can I use InsertChat with Zendesk?
Yes. Ticket creation, handoffs, and syncing support conversations are all supported.
Do you support Shopify?
Yes. Your agent can answer product questions, check order status, and assist with common e-commerce queries.
What about WooCommerce?
Yes. WooCommerce works similarly to Shopify with access to product catalogs and order information.
Can I connect Google Workspace?
Yes. Connect Google Drive, Docs, and other Workspace tools as knowledge sources.
Do you have a Zapier integration?
Yes. Connect InsertChat with thousands of apps via Zapier to automate workflows and sync data.
Can the agent search the web?
Yes. Enable web search so the agent can find current information beyond your knowledge base.
Do you support calendar booking?
Yes. The agent can schedule meetings directly during conversations.
Can I use webhooks?
Yes. Send events to your own systems for custom integrations and real-time notifications.
Do you have an API?
Yes. Full REST API for creating agents, managing sources, and interacting with conversations programmatically.
Can I install it with Google Tag Manager?
Yes. Install via script embed or Google Tag Manager.
Can I embed it in my product?
Yes. Use in-app embeds for a native feel, or the API to build a custom interface.
Do you support custom SMTP?
Yes. Custom domain and SMTP options are available so outbound messaging aligns with your infrastructure.
How do I connect my first integration?
Start your trial, go to Settings > Integrations, and connect in one click. 600+ apps available.
0 of 16 questions explored Instant replies
Integrations FAQ
What integrations are available?
600+ integrations including Slack, Notion, Google Workspace, Salesforce, HubSpot, Zendesk, Shopify, WooCommerce, and Zapier. Our REST API allows custom integrations with any system.
Can I connect to Slack?
Yes. Deploy your agent directly to Slack so your team can interact in channels or DMs.
Do you integrate with HubSpot?
Yes. Sync leads, contacts, and conversation data directly into HubSpot.
Can I use InsertChat with Zendesk?
Yes. Ticket creation, handoffs, and syncing support conversations are all supported.
Do you support Shopify?
Yes. Your agent can answer product questions, check order status, and assist with common e-commerce queries.
What about WooCommerce?
Yes. WooCommerce works similarly to Shopify with access to product catalogs and order information.
Can I connect Google Workspace?
Yes. Connect Google Drive, Docs, and other Workspace tools as knowledge sources.
Do you have a Zapier integration?
Yes. Connect InsertChat with thousands of apps via Zapier to automate workflows and sync data.
Can the agent search the web?
Yes. Enable web search so the agent can find current information beyond your knowledge base.
Do you support calendar booking?
Yes. The agent can schedule meetings directly during conversations.
Can I use webhooks?
Yes. Send events to your own systems for custom integrations and real-time notifications.
Do you have an API?
Yes. Full REST API for creating agents, managing sources, and interacting with conversations programmatically.
Can I install it with Google Tag Manager?
Yes. Install via script embed or Google Tag Manager.
Can I embed it in my product?
Yes. Use in-app embeds for a native feel, or the API to build a custom interface.
Do you support custom SMTP?
Yes. Custom domain and SMTP options are available so outbound messaging aligns with your infrastructure.
How do I connect my first integration?
Start your trial, go to Settings > Integrations, and connect in one click. 600+ apps available.
Documentation
Complete API docs, examples, and setup guides
Use interactive Postman collections, request and response examples, authentication setup guidance, and endpoint testing to move from prototype to production faster.
Build with confidence
Enterprise-grade reliability
99.9% Uptime
Community and dedicated API support
Developer Support
Real-time monitoring available
API Status
Need procurement, security review, or implementation support before you ship? Start with the docs, then bring us into the rollout when your team needs help.